Archive for month: July, 2023

Webhooks and Automations!

While we’re secretly working in the background on improving our service… We wanted to remind you of a feature that you should be using as well as how to increase adoption. Webhooks // Toast Notificati...

Tier 2 Tuesday TIPs – Toast Notifications

Did you know…. You can notify a user or a series of users via your dashboard using toast notifications. Log into your dashboard and click on View Device List From your Device List click the check mark ...

About Tier 2 Tickets

We've got 20 years in the helpdesk business and while we love what we do, there's got to be a way to do it better. People are lazy, let's outsmart them.