Monthly Service Cost

For best results, install the Tier2 Tickets software on all devices for impossibly easy ticket submission and our deceptively powerful and endlessly customizable platform. Helpdesk Buttons hardware as a powerful sales and service tool are highly recommended and available for a separate, one-time purchase (details, below).

Free, full-featured trials available for up to 25 endpoints for as long as you need it.

Price Per Endpoint Per Month
1-100 $0.75
101-499 $0.64
500-999 $0.52
1000-2499 $0.45
2500-4999 $0.40
5000+ $0.38

Curious about your ROI?

We've built a calculator that you can customize with your expected costs. You're going to save thousands and improve client satisfaction.

Please note: We bill in increments of 25 licenses, so if you’re in need of 27 licenses, you’ll automatically be billed for 50. If you’re in need of 476 licenses, you will be prompted to order 500. To help manage your licenses, we do offer auto-trimming of endpoints that haven’t checked in for over 90 days, which you can select with the checkbox on Integration Settings Page.


For IT Service teams looking to up their swag and service, consider the powerful compatible hardware product, the Helpdesk Button™. We have four Button options starting at $4.99/button for our standard buttons with the Helpdesk Button™ logo. Custom branding with your own logo starts at $7.99. USB hub buttons are also available.

Our minimum order is currently 100 units for the standard Helpdesk Button™ or 200 units for custom branded buttons. Discounts are available for 500+ and 2500+ custom unit orders.

Free shipping to the USA.

Shipping outside the USA is automatically calculated at the checkout and varies country to country. Standard shipping time is 6-8 weeks for custom buttons, but they come fully loaded and ready to install on client devices with your software build. Shipping times will vary, but since these buttons are customized with your logo, you should expect to receive your buttons 4-6 weeks from the time of order.  This is also subject to change depending on demand.

Try our calculator to see your savings!