While we’re secretly working in the background on improving our service… We wanted to remind you of a feature that you should be using as well as how to increase adoption. Webhooks // Toast Notificati...
We’re ending July big with a gauntlet of webinars for Tier2: join Elizabeth today for Pitch it Live Host by Sierra Pacific Group’s Adam Bielanski and Sean Lardo at 3pm EDT. Later Tonight at 6:30 EST w...
Our partners often ask, “What are other people doing? How can I be leveraging Tier2Tickets/Helpdesk Buttons better?” So last week, we invited three partners who have successfully deployed the software to shar...
Happy New Year, Partners! Our General Availability build is now v1.1.x.26, and we have a slew of stellar features to run through with you, so hold on to your seats, we’re gonna go fast: We’re official!...
Dear Partner, Thank you for joining us for another year as we have further honed and added features to Tier2Tickets and Helpdesk Buttons. In writing out what we...
Partners, As you’ve caught up on work since the weekend, you may have heard of Critical Vulnerability CVE-2021-44228, which is affecting a Java logging package Log4j which is widely used...
Since our initiation, we’ve offered perfect tickets at the press of a button, with the intention that your customers will be the ones pushing that button. In our feature development, we recognize that there are times it ...
Happy Autumn! We continue to be hard at work, thanks to your open-handed questions and suggestions. We’re grateful for so many thoughtful, fun, and clever partners and are excited to roll out this series of updates for y...
It’s been a great year for Tier2Tech, thank you for your continued energy, feedback, and support! We’re developing a few very exciting features behind the scenes, and hopefully we’ll have a few even bigger things t...
We’ve been teasing a new report for ages and here it is! Version 1.1.x.18, now with a slew of features that we’re excited to offer to you and your techs. We’ve seen these features help our MSP in&nbs...