Impossibly Easy

NOW, SUBMITTING A TICKET IS THE EASIEST AND FASTEST WAY TO GET HELP

At the click of our physical, brandable USB button (or customizable hotkey or desktop icon!), your end user is guided through a friendly and easy method of submitting a ticket to your ticketing system. No more requiring end users to navigate endless labyrinths of technical choices just to give up and call your support line instead. Submitting a ticket is now the easiest way for clients to get help while also providing technicians with real-time information on how to resolve the request. 

TIER2 TICKETS IS EASY; 
REQUIRES ZERO TRAINING

• Easy-to-Open Tickets directly to PSA or ticketing system of your choice. (Also: Automates tasks commonly requested to aid technicians without requiring end-user action)
• Close more sales through your own branded Helpdesk Buttons™; also launches via customizable hotkey or desktop icon,
• Offline Ticket Submission via QR Code: Submit tickets when device is offline via smartphone, complete with 10 network tests to identify the problem before you can even remote in
• No Passwords Required; authenticate easily