Archive for month: July, 2020

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2020 Summer Update: Automations & Forms!

It’s been a while since our last update and we apologize: it’s been as chaotic here for the last few months as we know it’s been for you. We’ve taken advantage of the break from the day-to-day and built out some huge pla...

About Tier 2 Tickets

We've got 20 years in the helpdesk business and while we love what we do, there's got to be a way to do it better. People are lazy, let's outsmart them.