Archive for month: February, 2021

2021-02-17update

Now Introducing Tier2AI! Also inside: Pin to taskbar and Autotask Toast Notifications

by February 17, 2021

You may have heard us tease this over the last few months and it’s finally here:   Tier2AI is live and ready to enhance your end user experience through machine learning.   W...

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About Tier 2 Tickets

We've got 20 years in the helpdesk business and while we love what we do, there's got to be a way to do it better. People are lazy, let's outsmart them.