Archive for month: August, 2019

Helpdesk Buttons Release 0.3.28 | Features, Bug Fixes, and Updates

Hi everyone! We are a little over a month into the beta and continue to be hard at work; we are currently on Build 0.3.28, and are adding new features and bug fixes daily — here are our notes so you know what is...

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8/14 features and bug fixes

-2FA is now live, some of you might have set it up when the option appeared in the account page, you may need to set it up again. -Keyboard Decals are now available in the shop if you’d like to try those out instead ...

Quick Update 2019-08-07

We had a crazy week this last week, thanks to you! In addition to getting out nearly 400 sample packages, we decided to close public registrations so we can focus on taking care of you folks that have already signed up, ...

About Tier 2 Tickets

We've got 20 years in the helpdesk business and while we love what we do, there's got to be a way to do it better. People are lazy, let's outsmart them.